AI Challenges
Generative (and agentic) AI systems work fundamentally differently than traditional software - they're probabilistic, not deterministic. This enables remarkable capabilities but creates new challenges around reliability, bias, hallucination, and security that standard testing can't address
The "Last Mile" of Trust
Generic AI platforms handle most needs, but the main source of failures lies in the final 20% - how AI performs with your specific data, business rules, and precise customer expectations. Here, probabilistic behaviour can cause costly missteps and erode contextual relevance.
Proof of Concept Purgatory
Many generative and agentic AI projects stall between pilot and full deployment. The real-world integration exposes unforeseen complexities spanning security, operations, data governance, and scalability, leading to unpredictable behaviours, eroded trust, and disrupted operations.
Staying inside the lines
While AI offers immense power, it becomes an unpredictable liability when pushed beyond its defined limits. Failing to establish clear boundaries and robust safeguards invites severe risks, including legal liabilities and irreversible reputational harm.
AI Project Success Metrics
| METRIC | PERCENTAGE | IMPACT | TREND |
|---|---|---|---|
| Projects reaching production | 30% | High failure rate | ↓ Declining |
| Budget overruns | 65% | Cost concerns | ↑ Increasing |
| Timeline delays | 58% | Delayed ROI | → Stable |
| Quality below expectations | 47% | Trust erosion | ↑ Rising |
| Compliance issues | 39% | Legal risks | ↑ Growing |
| Integration failures | 52% | System disruption | → Persistent |